Since October 2023 iPhone users are facing Bluetooth connectivity issues. According to this thread on Apple Support Community users are facing this issue since the launch. There are several complaints on iPhone 15, iPhone 15 Pro and iPhone 15 Pro Max Bluetooth connectivity.
iPhone 15 Series Bluetooth Connectivity Issue
It all started with a user report on iphone 15 pro max having frequent
disconnects with carplay. Then many users reported the same problem.
There are more than 1700 users waived that they’re facing this problem.
More than 600 users shared their Bluetooth connectivity problems with their iphone. Some users even facing difficulty in connecting with Airpods.
A user commented- “I’m up to date on iOS 17.1.2 and still having Bluetooth issues. It’s nearly impossible to use Bluetooth in my car at this point.”
A 15 Pro Max user commented- “I have exactly the same issue with my iPhone 15 Pro Max. Connectivity to my 2014 BMW 3-series (F30) with CIC-based iDrive system disconnects constantly. Purchased the iPhone on release day, and the problem has persisted through every version of iOS (currently at 17.3.1).
Problem doesn’t exist on my old iPhone 12 Pro Max (also on iOS17.3.1). I have a case registered with Apple about this issue (Case ID 102101835139) and have had a support call from Apple where the technician remotely controlled my phone and ran a lot of tests but still no solution.
I have visited the Apple Store multiple times to talk with a genius and they want me to wipe my device and set up a clean profile and try again, but I require my device for work and have an MDM profile installed that will require a lot of work to remove, so I’m reluctant to do that only to discover by this thread that it won’t fix it anyway. If I do wipe my device and it’s still problematic, the Apple Store have offered me a replacement device – which won’t fix the issue anyway (according to this thread).
I guess I’ll just have to wait for Apple to fix it, or for the iPhone 16… whichever comes sooner.”
Here the issue with iPhone 15 series only because the user didn’t face any issue with 12 pro max.
This connectivity issue is a software problem. Apple may soon fix the issue. Hopes are on iOS 18 update.